FAQs

Frequently Asked Questions – NovaStay Alor Setar

Find quick answers about rooms, price, facilities, check-in, and booking. Still unsure? Message us on WhatsApp anytime.

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We offer Standard Queen and Standard Twin rooms. All rooms include private bathroom, air-conditioning, WiFi, hot shower, towels, and basic toiletries.

Both Standard Queen and Standard Twin rooms are RM95 per night. For weekly or monthly stay, please confirm via WhatsApp.

Yes. Every room at NovaStay comes with a private bathroom, shower, and water heater for hot shower.

Check-in time is 3:00 PM. Check-out time is 12:00 PM. If you need special arrangement, please message us.

Yes. We provide self check-in for convenience. Full instructions will be shared after booking confirmation.

Yes. WiFi is available in all rooms. Suitable for work, streaming, and daily browsing.

Yes. Gated parking is provided for guests.

Yes. NovaStay is located within convenient distance to:
• Sultanah Bahiyah Hospital (approx. 7km / 10 minutes)
• Putra Medical Centre (approx. 1km)
• Kedah Medical Centre (approx. 4.6km)
Many guests stay with us when visiting family in hospital.

Yes. Weekly and monthly stays are available. Please contact us on WhatsApp for availability and arrangement.

Yes. One child per room may stay free (subject to room suitability). Please confirm details via WhatsApp.

No. NovaStay is a smoke-free property.

No. Pets are not allowed.

We accept cash payments. For other arrangements, please confirm with us directly.

Booking is simple. Just message us on WhatsApp with:
• Room type
• Check-in date
• Check-out date
• Number of guests
• Name

We will reply as soon as possible.

Still Have Questions?

We are happy to assist you. Just send us a message on WhatsApp and we will respond quickly.

Contact NovaStay on WhatsApp

NovaStay – Budget-Friendly Stays.
A home away from home.